Senior Technical Sales Specialist Position – ServiceSource
Hi Bunka students!
Service Source is currently looking for a Japanese speaking individual for the position of Senior Technical Sales Specialist.
At ServiceSource, they strive to find and grow exceptional people like you.
Working at ServiceSource, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. ServiceSource is a place where you can GROW, both personally and professionally, while expanding your skills in sales, customer success and people management.
Role Description:
In conjunction with ServiceSource Inside Sales teams, the Sales Engineer actively manages and drives the technology evaluation stage of the sales process. The Sales Engineer identifies, qualifies and owns technical recommendations for adoption and implementation of client solutions during the sales cycle. Involvement ranges from smaller client accounts with opportunities for future growth, to large, complex, high visibility, strategic accounts with immediate high value. This role acts as a key technical advisor and advocate for customer products/services.
Role Description:
In conjunction with ServiceSource Inside Sales teams, the Sales Engineer actively manages and drives the technology evaluation stage of the sales process. The Sales Engineer identifies, qualifies and owns technical recommendations for adoption and implementation of client solutions during the sales cycle. Involvement ranges from smaller client accounts with opportunities for future growth, to large, complex, high visibility, strategic accounts with immediate high value. This role acts as a key technical advisor and advocate for customer products/services.
Responsibilities:
Assist Inside Sales teams to identify and qualify the customer’s business and technology problems
Lead technical discussions with the customer and Inside Sales team to design the right solution to resolve the customer’s business and technology problems
Creation of before and after visions of the customer’s technical environment – the “before” will include the customer’s technology and business challenges – the “after” will include the solution benefits and how they solve the business problems.
Creation of detailed design and implementation specifications for complex products/ applications/ solutions
Build mini-applications based on customer requirements, to demonstrate feasibility of the application
Articulate products/services and positioning to both business and technical audiences via presentations and demonstrations
Assist in the creation, development, and delivery of technical and solution training content to be used in conjunction with sales team
General Qualifications:
2-5 years in a role with similar responsibilities
Degree (or equivalent) in technical subject are preferable
Strong awareness and understanding of business, technology, products/services and the market.
Ability to learn new technologies quickly and explain technical concepts to non-technical and technical audiences
Ability to quickly build knowledge based on prior learnings and experience in similar industry/sector
Ability to focus ambiguous customer needs into specific, deliverable requirements
Active listening and questioning techniques
Passionate about problem solving and exceeding customer’s expectations
Excellent communication skills: written, via phone, on web presentations and in-person
Competencies:
Customer Product Expert Advanced Business, Commercial & Technical Acumen Effective Communication Intelligent Listening Excellent Interpersonal Skills Collaborative Adaptable Embraces Change Innovative & Solution Focused Passion for learning and continuous development
Other Information:
5 days work week (Regular working hours)
Permanent position
Singapore office is at walking distance from nearest MRT (Labrador Park)
If this sounds like an interesting opportunity, apply via this link!
All shortlisted candidates will be contacted.